Terms of service

Ravisiv Terms of Service

 

Last Updated: August 9, 2025

 

OVERVIEW

 

Welcome to Ravisiv! The terms “we”, “us,” and “our” refer to Ravisiv. Ravisiv operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Ravisiv is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, along with any policies referenced here (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [https://ravisiv.com/policies/privacy-policy]. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

 

SECTION 1 - ACCESS AND ACCOUNT

 

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your place of residence. You also consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping details. You confirm that all information you provide is correct, current, and complete.

You are responsible for maintaining the security of your account and for all activity that occurs under it. You may not transfer, sell, or license your account to any other person.

 

SECTION 2 - OUR PRODUCTS

 

We make every effort to provide accurate representations of our products. However, we do not guarantee that the colors or product appearance on your screen will be an exact match to the physical product, as this can vary based on your device settings.

We do not guarantee that the quality of any purchased products will meet your expectations or be exactly as depicted in our online store. All product descriptions are subject to change without notice, and we reserve the right to discontinue any product at any time. We may also limit the quantities of any products we offer.

 

SECTION 3 - ORDERS

 

When you place an order, you are making an offer to purchase. Ravisiv reserves the right to accept or decline your order for any reason. Your order is not officially accepted until we confirm acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests once an order is accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the contact information you provided.

All purchases are subject to our Return Policy [https://ravisiv.com/policies/refund-policy].

You confirm that your purchases are for your own personal or household use and not for commercial resale or export.

 

SECTION 4 - PRICES AND BILLING

 

Prices, discounts, and promotions can change without notice. The price charged for a product will be the price in effect at the time the order is placed, as shown in your order confirmation email. Posted prices do not include taxes, shipping, handling, or customs charges unless otherwise stated.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You must promptly update this information, including your email address and payment details, to ensure we can complete your transactions and contact you as needed.

You confirm that the payment information you provide is valid, that you are authorized to use it, and that you will pay all charges incurred, including shipping and applicable taxes.

 

SECTION 5 - SHIPPING AND DELIVERY

 

All delivery times are estimates and are not guaranteed. We are not liable for any delays caused by shipping carriers, customs, or events outside of our control. Once products are transferred to the carrier, the responsibility for loss or damage passes to you.

 

SECTION 6 - INTELLECTUAL PROPERTY

 

Our Services, including all trademarks, brands, text, images, and other content, are owned by Ravisiv, its affiliates, or licensors and are protected by intellectual property laws.

You may use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, or display any of the material without our prior written consent. All rights not expressly granted to you are reserved by Ravisiv. Unauthorized use may violate federal and state intellectual property laws.

The names, logos, and slogans of Ravisiv and Shopify are trademarks of their respective owners. You must not use them without prior written permission.

 

SECTION 7 - OPTIONAL TOOLS

 

You may be given access to third-party tools as part of the Services. We do not monitor these tools and have no control over them. You acknowledge that we provide access to these tools "as is" and "as available," without any warranties. Your use of these third-party tools is entirely at your own risk.

New features offered through the Services in the future will also be subject to these Terms of Service.

 

SECTION 8 - THIRD-PARTY LINKS

 

The Services may contain links to third-party websites. We are not responsible for the content or accuracy of these sites. If you choose to access them, you do so at your own risk. We are not liable for any harm or damages related to your use of third-party websites or your purchase of their products or services. Please review their policies carefully before engaging in any transaction.

 

SECTION 9 - RELATIONSHIP WITH SHOPIFY

 

Ravisiv is powered by Shopify, but any sales and purchases you make are directly with Ravisiv. Shopify is not responsible for any aspect of the sales between you and Ravisiv, including any injury, damage, or loss resulting from purchased products. By using our Services, you release Shopify and its affiliates from all claims related to your purchases and transactions with Ravisiv.

 

SECTION 10 - PRIVACY POLICY

 

All personal information we collect is subject to our Privacy Policy, which you can view here [https://ravisiv.com/policies/privacy-policy]. By using the Services, you acknowledge that you have read and understood these policies. Information you submit to our store may be transmitted to and shared with Shopify and other third parties, including those located in other countries, to provide our services to you.

 

SECTION 11 - FEEDBACK

 

If you submit any ideas, suggestions, feedback, or other content ("Feedback"), you grant us a perpetual, worldwide, and royalty-free license to use, reproduce, and distribute that Feedback for any purpose, including commercial use.

You confirm that you own or have all necessary rights to your Feedback and that it will not violate any third-party rights or contain any unlawful, abusive, or malicious content. We are not obligated to keep your Feedback confidential or to pay you for it. We may, at our discretion, remove any Feedback that we find to be inappropriate or in violation of these Terms.

 

SECTION 12 - ERRORS AND OMISSIONS

 

Occasionally, there may be errors or inaccuracies in the Services, such as in product descriptions, pricing, or shipping times. We reserve the right to correct any errors, change information, or cancel orders at any time, even after you have submitted your order, without prior notice.

 

SECTION 13 - PROHIBITED USES

 

You may only use the Services for lawful purposes. You are prohibited from using the Services to:

  • Engage in any unlawful or malicious activity.

  • Infringe upon our intellectual property rights or the rights of others.

  • Harass, abuse, insult, or harm anyone.

  • Transmit false or misleading information.

  • Send spam or any unsolicited promotional material.

  • Impersonate another person or entity.

  • Upload viruses or any other malicious code.

  • Collect or track the personal information of others.

  • Interfere with or circumvent the security features of the Services.

We reserve the right to suspend or terminate your account at any time if we determine that you have violated any part of these Terms.

 

SECTION 14 - TERMINATION

 

We may terminate this agreement or your access to the Services at any time, without notice. All amounts you owe will remain due up to and including the date of termination.

Certain sections of these Terms, including Intellectual Property, Limitation of Liability, and others that by their nature should survive, will remain in effect after termination.

 

SECTION 15 - DISCLAIMER OF WARRANTIES

 

The information on the Services is for general purposes only, and we do not guarantee its accuracy. Your reliance on this information is at your own risk.

THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES, EITHER EXPRESS OR IMPLIED. We do not guarantee that your use of the Services will be uninterrupted, secure, or error-free. Some jurisdictions do not allow the disclaimer of certain warranties, so this may not apply to you.

 

SECTION 16 - LIMITATION OF LIABILITY

 

TO THE FULLEST EXTENT ALLOWED BY LAW, Ravisiv, our partners, directors, officers, employees, affiliates, agents, or service providers, and those of Shopify, WILL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES of any kind. This includes lost profits, lost revenue, or loss of data, arising from your use of the Services or any products purchased through them.

 

SECTION 17 - INDEMNIFICATION

 

You agree to indemnify, defend, and hold harmless Ravisiv, Shopify, and our affiliates from any losses, damages, or claims (including legal fees) made by a third party due to or arising out of your breach of these Terms, your violation of any law, or your use of the Services.

 

SECTION 18 - SEVERABILITY

 

If any part of these Terms is found to be unlawful, void, or unenforceable, that part will be removed from the Terms, but it will not affect the validity and enforceability of the remaining provisions.

 

SECTION 19 - ENTIRE AGREEMENT

 

Our failure to enforce any part of these Terms does not mean we have waived that right. These Terms of Service and any policies posted on our website constitute the entire agreement between you and us, superseding any prior agreements.

 

SECTION 20 - ASSIGNMENT

 

You may not transfer or assign this agreement or any of your rights without our prior written consent. We may transfer or assign these Terms and our obligations without notice to you.

 

SECTION 21 - GOVERNING LAW

 

These Terms and any separate agreements for Services provided to you will be governed by and interpreted in accordance with the laws of the jurisdiction where Ravisiv is headquartered.

 

SECTION 22 - CHANGES TO TERMS OF SERVICE

 

You can always review the most current version of the Terms of Service on this page. We reserve the right to update, change, or replace any part of these Terms at our sole discretion. It is your responsibility to check for updates. Your continued use of the Services after we post any changes means you accept those changes.

 

SECTION 23 - CONTACT INFORMATION

 

For any questions about these Terms of Service, please contact us at:

Ravisiv emad@ravisiv.com Khobar, Kingdom of Saudi Arabia +966502926200